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Admin Alert: Our Platforms Are Now Updated with HTTPS

This past summer, Alexander Street began supporting HTTPS on its platforms (in addition to HTTP) to strengthen security and privacy of your information.

On January 2, 2018, all Alexander Street platforms will permanently transition from HTTP to HTTPS. Existing HTTP links will redirect to HTTPS when the transition occurs. Organizations that use proxies to access Alexander Street platforms will need to update links and certificates to support HTTPS.

This support article shows how to complete changes in proxy servers and provides answers to common questions. Even if you don't use proxies, you'll want to review and convert links to their HTTPS versions. (Note: Access to your Alexander Street content has not been impacted even if you haven't yet made the switch.)
Links will redirect from HTTP to HTTPS for some time to come, but we encourage you to do this important work today if you haven't already.

Need help? Contact us at support@alexanderstreet.com today.


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Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.