Search Tips

Tip 1: Leave the fields you don't want to search blank. No single field is required.

Tip 2: Use the keyword field to search across all fields.

Tip 3: Word order, case and punctuation are ignored. For example, Jacob Mendelssohn may be entered Mendelssohn, Jacob.

Tip 4: Keep searches simple and specific. For example, to find a Washboard band, you only need to enter: washboard.

Tip 5: Try double-checking your spelling before giving up a search.

Tip 6: When using the Advanced Search interface, try to use the most appropriate term box for your search.

Tip 7: Enter terms in the singular, e.g. "dog" not "dogs"

Tip 8: If your advanced search produces no results, try using a Boolean 'OR' search instead and reducing the number of search terms entered.

Admin Alert: Our Platforms Are Now Updated with HTTPS

This past summer, Alexander Street began supporting HTTPS on its platforms (in addition to HTTP) to strengthen security and privacy of your information.

On January 2, 2018, all Alexander Street platforms will permanently transition from HTTP to HTTPS. Existing HTTP links will redirect to HTTPS when the transition occurs. Organizations that use proxies to access Alexander Street platforms will need to update links and certificates to support HTTPS.

This support article shows how to complete changes in proxy servers and provides answers to common questions. Even if you don't use proxies, you'll want to review and convert links to their HTTPS versions. (Note: Access to your Alexander Street content has not been impacted even if you haven't yet made the switch.)

Links will redirect from HTTP to HTTPS for some time to come, but we encourage you to do this important work today if you haven't already.

Need help? Contact us at support@alexanderstreet.com today.

Search Help

Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937 When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.